9 ways to improve developmental screening referrals

October 23, 2019

Toni Whitaker, MD, FAAP, Jennifer Zubler, MD, FAAP, Marian Earls, MD, MTS, FAAP, Mary Beth Miotto, MD, FAAP, Linda Radecki, MS, Elissa Z Faro, PhD, Krysta Gerndt, MPH

When improving the developmental screening process in a practice, a key area to focus on is improving the referral process. Here are 9 tips to ensure the referral process is effective.

Using a standardized form (preferably a written form).

Use a standardized form (preferably a written form).

Seeking feedback from the EI program on patient’s evaluation

Seek feedback from the early intervention (EI) program on patient’s evaluation and progress reports.

Implementing 2-way information releases between providers and EI.

Implement 2-way information releases between providers and EI.

Developing a referral flow diagram.

Develop a referral flow diagram.

Tracking developmental referrals separately from other referrals.

Track developmental referrals separately from other referrals.

Designating 1 central referral nurse.

Designate 1 central referral nurse.

Obtaining current family contact information.

Obtain current family contact information.

Confirming specialist appointments to keep referrals from “falling through the c

Confirm specialist appointments to keep referrals from “falling through the cracks.”

Encouraging patients to follow up with the office after a referral was made.

Encourage patients to follow up with the office after a referral was made.