When improving the developmental screening process in a practice, a key area to focus on is improving the referral process. Here are 9 tips to ensure the referral process is effective.
Use a standardized form (preferably a written form).
Seek feedback from the early intervention (EI) program on patient’s evaluation and progress reports.
Implement 2-way information releases between providers and EI.
Develop a referral flow diagram.
Track developmental referrals separately from other referrals.
Designate 1 central referral nurse.
Obtain current family contact information.
Confirm specialist appointments to keep referrals from “falling through the cracks.”
Encourage patients to follow up with the office after a referral was made.
