5 potential pitfalls for telemedicine

April 16, 2020

Telemedicine can help provide care to many patients in need, but it won’t always be smooth sailing. There are many potential problems that can arise. Here are 5 common ones.

Telemedicine can help provide care to many patients in need, but it won’t always be smooth sailing. There are many potential problems that can arise. Here are 5 common ones.

1.    Getting reimbursed for providing services. The fight to get paid for many services is a daily battle for pediatricians, but many states have issued regulations that require telemedicine visits to be paid for as in-person visits would be.

2.    Poor quality equipment causing miscommunication. Choosing the wrong equipment can lead to patients and parents mishearing what is said during a visit and could lead to poor outcomes. Speaking to an IT person before making decisions can ensure the best possible choices.

3.    Untrained staff. Having staff members who know how to work the telemedicine system can ensure a good return on investment for the telemedicine platform in your office.

4.    Lack of connectivity. Low-quality connections can also lead to misheard recommendations or video dropping out. Looking into the connectivity in your area can ensure a smoother transition to telemedicine.

5.    Concerns about burnout. The ability to provide care in the home can be a great way to continue building medical home, but it can also increase the risk of burnout. Certain digital tools can help smooth over some potential obstacles.

 

For more on the potential pitfalls of telemedicine, check out the full story from our sister publication Managed Healthcare Executive